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Expert aviation manuals, operations procedures, and compliance documentation for AOC operators, flight departments, and ground handlers.
Operations manuals that exist only to satisfy a checklist fail the first time an inspector asks a follow-up question. PATL builds documentation that matches what your crews actually do, so it holds up under IS-BAO, IS-BAH, and AOC scrutiny.
Get started →15 years of military, commercial, and business aviation leadership behind PATL's documentation practice (Ray Wilson, IS-BAO Stage 3 auditor). Documentation built for operators from single-aircraft startups through multi-registry AOC operations. Backed by L'VOYAGE's operator network in Asia since 2014, PATL brings regulatory familiarity across Hong Kong and regional compliance frameworks that most documentation vendors lack.
| Document Type | Purpose |
|---|---|
| Operations Manual (OM) | Core procedures for flight operations, aligned to AOC and registry requirements |
| Safety Management System (SMS) manual | Hazard reporting, risk assessment, and safety oversight documentation |
| Ground handling procedures | Turnaround, servicing, and ramp documentation aligned to IS-BAH |
| Training and assessment records | Portable, auditable records tied to each role and competency |
| Quality and compliance manuals | IS-BAO Stage 1 through 3 preparation and audit-readiness |
| Workflow and tooling documentation | Operational processes translated into usable, trackable tools |
"Operators don't fail audits because they lack a manual. They fail because the manual doesn't match the operation."
PATL develops Operations Manuals, SMS manuals, ground handling procedures, training and assessment records, and quality/compliance manuals, each built against the client's specific fleet, bases, and registries. The documentation is designed to satisfy IS-BAO, IS-BAH, and AOC requirements while matching the procedures crews and ground staff actually follow in the field.
PATL does both. The firm develops documentation and also performs IS-BAO Stage 1, 2, and 3 audits and IS-BAH set-up and preparation, with Ray Wilson holding IS-BAO Stage 3 auditor credentials and 15 years across military, commercial, and business aviation. Writing and auditing under one team keeps the documentation and the standard it's measured against aligned from the start.
Ground handling organisations in scope of Commission Delegated Regulation (EU) 2025/20 and Commission Implementing Regulation (EU) 2025/23 will submit a declaration, not a certificate, to their competent authority starting 27 March 2028. Existing manuals need to demonstrate a management system, SMS, vetted personnel, and portable training records to support that declaration under risk-based oversight.
Yes. Small ground handling organisations, assessed per unit or station rather than per parent company, qualify for proportionality alleviations under the EU regime, including scalable SMS and training. EASA's guidance still names IS-BAH as recognised supporting evidence for declarations, so smaller operators benefit from IS-BAH-aligned documentation without needing the full-scale version.
PATL's current operating depth is in Asia, built on a sister-company relationship with L'VOYAGE, which has operated in Hong Kong private aviation since 2014. PATL is actively expanding toward global markets and toward FBOs and ground handlers in addition to aircraft owners and operators, so engagement outside Asia is part of the firm's stated direction.
PATL operates as an independent, strictly confidential consulting firm. Client cost architectures, operational strategies, and proprietary documentation are kept secure and are not shared across client engagements, which matters when manuals contain competitive cost models or partner-specific operational detail.
L'VOYAGE is a Hong Kong-based, government-licensed private aviation consultancy and travel agency founded in 2014, handling client-facing charter and luxury travel. PATL is its sister company, handling the underlying technical work, costing, operations design, compliance, audits, and documentation, that operators and flight departments need behind the scenes. The two are complementary, not competing, services.
Private Aviation Technology Ltd. (PATL) is an independent consulting firm that develops costing architecture, operations design, regulatory compliance support, and documentation for aircraft owners, flight departments, and operators across Asia. PATL is the sister company of L'VOYAGE, a Hong Kong-based private aviation consultancy and government-licensed travel agency founded in 2014. The firm serves single-aircraft startups through multi-registry AOC operations, with expansion underway toward FBOs, ground handlers, and markets beyond Asia.