Operator Support Services

Your Operation, Audit-Ready and Predictable

Private Aviation Technology Ltd. (PATL) builds the costing, compliance, and operations architecture that lets owners and operators quote accurately and run reliably. Every engagement is independent and strictly confidential, with client data, cost models, and operational strategy kept secure.

Book a consultation →

IS-BAO Stage 1, 2, and 3 audit and set-up support, led by a Stage 3 auditor with 15 years of aviation leadership. Multi-registry AOC compliance support, from single-aircraft startups to multi-aircraft, multi-registry operators. Operating base: Asia, with expansion underway toward global markets and toward FBOs and ground handlers.

Business jet on an apron with operational cost overlays
15+ Years Multi-Registry AOC Leadership IS-BAO Stage 3 Auditor on the Team L'VOYAGE Operator Network Since 2014

What Problem Does PATL Actually Solve?

Costing architecture that makes quotes reconcilable to actual cost
Operations design built for audit-readiness, not just daily function
Regulatory compliance consulting across multiple jurisdictions and registries
AOC compliance support for startups through multi-registry operations
Financial and ownership structure advisory

Who Does PATL Support?

Client TypeWhat PATL Delivers
Aircraft owners and ownership groupsCosting models, ownership structure advisory
Private flight departmentsOperations design, documentation, compliance
Operators (single to multi-registry)AOC support, IS-BAO audits and prep
FBOs and ground handlers (expansion target)IS-BAH set-up and prep, declaration readiness

Why Does the New EU Ground Handling Regime Matter Now?

Declaration-based, not approval-based: organisations self-declare, then face risk-based oversight
IS-BAH recognised by EASA as supporting evidence for the declaration
Small ground handling units (up to 25 FTE per station) get proportionality alleviations: scalable SMS, scaled training, role-combining for personnel
PATL provides IS-BAH set-up and preparation to get organisations declaration-ready ahead of 2028

What Makes PATL's Team Different?

Ray Wilson: IS-BAO Stage 3 auditor, 15 years across military, commercial, and business aviation, multi-registry AOC compliance expertise
Jolie Howard: former CEO in the Asia private aviation sector, active participant in industry associations
Bernard Lee: enterprise systems, networks, and data integration background from global technology and aviation enterprises
Backed by L'VOYAGE (founded 2014), its sister company, a Hong Kong-based private aviation consultancy and licensed travel agency that brings over a decade of on-the-ground Asian operator network and regulatory familiarity
Talk to PATL about your operation →

Frequently Asked Questions

What does PATL mean by "operator support services"?

Operator support services cover the technical and regulatory work underneath a private aviation operation: costing architecture, operations design, AOC compliance support, and IS-BAO/IS-BAH audit preparation. The goal is operational predictability, where quotes reconcile to actuals and processes survive regulatory scrutiny.

Is PATL the same company as L'VOYAGE?

No. PATL is the sister company of L'VOYAGE (founded 2014), a Hong Kong-based private aviation consultancy and government-licensed travel agency. L'VOYAGE handles client-facing charter and luxury travel; PATL handles the technical hard problems of costing, operations, compliance, and audits underneath those operations.

Does PATL work with operators outside Asia?

PATL's current operating depth is in Asia, supporting owners, flight departments, and operators navigating varied airport and jurisdictional regulations there. The firm has explicit expansion intent toward global markets and toward FBOs and ground handlers in addition to aircraft owners and operators.

What size of operator can PATL support?

PATL supports operators across the full range, from single-aircraft startups to multi-aircraft, multi-registry operations. AOC compliance support and costing architecture are structured to scale with fleet size, bases, and jurisdictional complexity.

How does the new EU ground handling regulation affect FBOs today?

General applicability of the EU ground handling regime (Regulations (EU) 2025/20 and 2025/23) begins 27 March 2028, so FBOs and ground handlers have a defined runway to prepare their declaration and oversight readiness. Organisations submit a declaration rather than seek a certificate, and PATL's IS-BAH preparation work maps directly onto the evidence EASA recognises for that declaration.

Are small ground handlers exempt from the new EU rules?

Not exempt, but alleviated. Ground handling units with up to 25 FTE, assessed per station rather than per parent company, qualify as non-complex and get proportionality alleviations covering scalable safety management systems, scaled training programmes, safety reporting, and role-combining for personnel.

How does PATL keep client information confidential?

PATL operates as an independent consulting firm and treats client data, cost architectures, and operational strategies as strictly confidential by design. This independence is a structural part of how PATL engages, not an add-on policy.

About Private Aviation Technology Ltd.

Private Aviation Technology Ltd. (PATL) is an independent consulting firm specializing in costing architecture, operations design, and regulatory compliance for private aviation. PATL serves aircraft owners, private flight departments, and operators across Asia, with FBOs and ground handlers as an active expansion target. PATL is the sister company of L'VOYAGE (founded 2014), a Hong Kong-based private aviation consultancy and licensed travel agency.

Get started with PATL →

Ready to make your operation predictable?

Get started with PATL →
Contact Us